Our mission is to emerge as the Best Service Based Provider to South Africans through our solutions, through integrity, hands on approach, honesty, and commitment to excellence.
We strive to achieve the highest customer satisfaction with its services. Providing 24/7 support to our customers because we are passionate about the work that we do and strive to be the most trusted knowledgeable partner to all our valued clients.
Our service Commitment to you, our customer, is to provide you with a worldwide door-to-door service at a marketable price. Service designed for your business, offering choice and met according to your high expectations, while proactively seek to add value to your business.
The general services we offer are listed below, but if there is anything not listed below, please feel free to make contact with us, because with our strategic alliances we are able to offer almost any logistical related service.
For Early delivery at the point of destination:
For a delivery on the same day as collection across South Africa- call us! Our Customer Service Agent will give you a quote and finalize arrangements with you. We will collect the shipment and either take it to the airport for the next available flight or we will drive the shipment through to the final destination. Using certain scheduled flights, your shipment is lodged at the airline and notification sent to our receiving branch to ensure they are ready to receive your parcel from the airlines and speedily deliver it to your end destination.
For time sensitive deliveries between 07h00 and 10h00 (flight dependant).
We will collect your shipment; bring it back to base where it will be sorted to
Delivery by 11h00 on the next business day to all major
Weekend, Public Holidays and After Hours
Maylock Courier operate 24 seven 365, so we will help you at times when nobody else will. Call in to arrange
This is a perfect service for the slightly heavier and less time sensitive goods. This is flown or driven to destinations and delivered within 24 to 48 hours to all major
A deferred service for heavy goods. These shipments are driven from origin to destination and are delivered within 24 to 72 hours to major centres. Regional/outlying areas are delivered within 24 to 96 hours dependant on final destination. For cost effectiveness use this service for goods weighing over 7 kg’s.
With Africa opening up and some of our neighbors allowing trade and transport in and via their countries these routes have become well established.
We transport all forms of goods, equipment, commodities into Sub-Equatorial Africa. This includes Angola, Botswana, Swaziland, Lesotho, Mozambique, Namibia, Zimbabwe, Zambia, DRC, Malawi, Tanzania, and Kenya.
We offer express vehicles, tri-axles,
The service goes further where we will do your documentation on your behalf.
Worldwide delivery of documents through our strategic partners worldwide. Delivery times are between 1-6 days, depending on final destination. Only documents weighing under 2.5kg may be sent on this service.
Global delivery of parcels, samples, stock and all other non-documents. Once again, delivery times are dependant on final destination. You can add another day or two onto the delivery times of documents for customs inspection and release. Customs require specific documentation based on commodity,
Call us, we will gladly assist you!
For parcels over 30kg’s that are not urgent, this service will save you money! Customs documents and invoices must accompany the shipment.
CLEARING AND FORWARDING
We offer the following through our strategic partnerships :
Customs Clearing: A fully
Landed Costing: A full analysis per product which gives our customers a real time margin management.
Bonded Warehousing: We offer Customs clearing from our 3rd party bonded warehouse facilities.
Inbound Forwarding: By establishing our clients’ air and ocean freight needs we can offer time defined flash service or consolidations for air freight and FCL, Groupage or
Outbound Forwarding: Collect and forward ocean and air freight cargo to international destinations on behalf of our customers